Services/Service 03

Your company already knows the answer.

Production RAG pipelines that index every document, ticket, transcript, and codebase — then let any team query them in plain English.

RAG & Enterprise Knowledge Systems · reference architecture
live · 110ms p95
INGRESSREASONINGACTIONAPI GatewayREST · gRPC · WebSocketIdentity / RBACOIDC · SCIM · Audit logData LakeS3 · Snowflake · KafkaVector Indexpgvector · PineconePlannerSlow · DeliberateMemoryEpisodic · SemanticExecutorFast · DeterministicTool Registry14 typed toolsGuardrailsPolicy · ApprovalsExternal APIsCRM · ERP · StripeObservabilityTraces · Replay · Evals
Latency
110ms
Throughput
42k req/min
Eval score
0.94
Cost / 1k
$0.12
The problem

Information is everywhere. Knowledge is nowhere.

Wiki rot. Slack archaeology. The same questions answered weekly. Every company has a knowledge gap that compounds quietly.

Naive vector search returns junk
No source attribution, no trust
Permissions ignored — privacy risk
No feedback loop to improve relevance
Our approach

Retrieval that respects your structure.

Hybrid search, semantic re-ranking, structured queries, and permission-aware retrieval — wrapped in a fast, trustworthy UI.
Hybrid retrieval

BM25 + dense + structured filters, fused intelligently.

Permission-aware

ACLs honored at query time. Zero leakage.

Cited answers

Every claim links to its source span.

Feedback loops

Thumbs-up data improves retrieval over time.

Process

From kickoff to production,
in the open.

  1. 01

    Corpus audit

    Inventory sources, formats, and access patterns.

  2. 02

    Pipeline design

    Chunking, embeddings, indexing strategy.

  3. 03

    Retrieval evals

    Golden queries with measurable hit rates.

  4. 04

    UI & interfaces

    Chat, search box, and API surfaces.

  5. 05

    Operate & tune

    Continuous indexing and relevance tuning.

Tech stack

The tools we reach
for first.

Vector DBs
  • Pinecone
  • Weaviate
  • pgvector
  • Vespa
Embeddings
  • OpenAI
  • Cohere
  • Voyage
  • Custom
Models
  • Claude
  • GPT
  • Mistral
  • Llama
Infra
  • Airflow
  • Temporal
  • S3
  • Kubernetes
Benefits

What you get when this lands.

Trust

Every answer cites its source.

Compliance

Permissions enforced at retrieval time.

Velocity

New hires reach productivity in days, not months.

Recent work

A real engagement
in this shape.

Nuvo Payments · Fintech

A new fraud-detection platform, deployed in 14 weeks.

We rebuilt Nuvo’s fraud platform around a real-time agentic decision engine — cutting false positives by 64% while accelerating settlement.

−64%
False positives
110ms
Decision latency
$8.4M
Annual savings
Read the case study
Nuvo Payments · agent
v2026.5
Run trace · #ag_28f1
running
plan.invoke
34ms
tool.search_kb
212ms
tool.fetch_user
88ms
guardrail.policy
12ms
tool.send_email
Eval score
0.94
Cost / run
$0.012
Approvals
3 / 3
Model
claude-sonnet-4-6
Questions

Things people
usually ask.

Yes. Most of our value is in the cleaning, chunking, and re-ranking layers.

Related

Services that
often pair with this.

Let’s scope what this looks like for you.

A 30-minute technical conversation. No slides, no salespeople.